Kinfolk, a London-based AI-native workforce operations platform focused on HR and People teams, has secured $7.2 million in Seed funding led by AlbionVC, with participation from PROfounders Capital, existing investors Ascension and Emerge, and angel backers including OysterHR Founder and Executive Chairman Tony Jamous.
The latest round brings the company’s total funding to $8.5 million and will be used to advance its agentic AI platform, expand enterprise capabilities, and support go-to-market growth.
What The Company Does
Kinfolk is developing a workforce operations platform that embeds agentic AI directly into workplace communication tools such as Slack and Microsoft Teams to automate HR workflows and employee support processes. The system integrates request management, employee lifecycle automation, and analytics into a unified environment designed to manage people operations end-to-end.
The platform is positioned as a shift from traditional HR ticketing systems and basic chatbots toward autonomous execution of operational tasks. Rather than simply retrieving information, Kinfolk’s AI agents can perform actions across integrated systems, including drafting documents, updating HRIS records, and managing onboarding, offboarding, and internal support workflows.
By consolidating disconnected HR tools and manual coordination into a single operating layer, the company aims to increase operational efficiency while maintaining oversight and control for People teams.
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Market Context / Industry Background
HR and People Operations functions are facing increasing complexity as organisations scale globally while simultaneously managing leaner teams. Administrative workloads, employee support requests, and lifecycle management tasks continue to consume a significant share of HR capacity, limiting focus on strategic initiatives such as talent development and organisational planning.
Traditional support models based on ticketing systems and static knowledge chatbots often struggle to scale with growing organisational needs, leading to delays and fragmented employee experiences. As a result, there is growing interest in agentic AI platforms that can autonomously handle repetitive workflows while integrating directly into existing enterprise collaboration tools.
The emergence of “workforce operations” as a category reflects a broader trend toward automation of internal business processes, where AI systems are expected not only to assist but to execute operational tasks across multiple enterprise software environments.
Founder / Investor Commentary
Co-founder and CEO Jeet Mukerji stated that HR teams are frequently constrained by manual administrative work and outdated tooling, forcing them to choose between rigid ticketing platforms and limited chatbot solutions. He noted that Kinfolk’s platform is designed to move beyond manual coordination by enabling autonomous task execution within existing workflows.
Mukerji emphasized that the company’s objective is to provide People teams with an operational system that actively performs work rather than merely tracking requests, allowing HR professionals to focus more on strategic initiatives that contribute to organisational growth.
Investors highlighted the increasing demand for AI-native internal operations platforms as companies look to improve productivity without proportionally increasing headcount.
Growth Plans / Use Of Funds
The newly raised capital will be allocated toward further development of Kinfolk’s agentic AI platform, with a focus on enhancing enterprise-grade functionality, automation depth, and system integrations. The company also plans to expand its platform beyond core HR use cases into adjacent operational areas such as payroll and IT workflows.
In addition, Kinfolk intends to scale its go-to-market and customer support teams to meet rising demand from organisations seeking to automate internal operations while maintaining governance and consistency in employee support processes.
Through these initiatives, the company aims to establish workforce operations as a unified category powered by autonomous AI agents capable of managing complex internal workflows at scale.
About Kinfolk
Kinfolk is a London-based AI workforce operations company developing agentic platforms for HR and People teams. The company provides a unified system that automates employee support, lifecycle management, and operational workflows through AI agents embedded in workplace collaboration tools, with the mission of enabling scalable and efficient people operations in modern organisations.
